Quality You Can Trust
At PartsBlue, we stand behind the quality of every part we sell. All products purchased through our platform are covered by the original manufacturer’s warranty. While PartsBlue does not offer an additional store warranty, we act as your advocate to facilitate warranty claims with the manufacturer.
To maintain transparency, please note that warranties do not cover:
How long does the warranty process take?
Once the manufacturer receives the part, the inspection process typically takes 2–4 weeks. We will notify you as soon as the manufacturer provides a verdict.
Can I get a replacement part sent immediately?
If you need a replacement part right away to get your vehicle back on the road, you may place a new order for the same part. Once the manufacturer approves your warranty claim for the original part, we will issue a full refund for the initial purchase.
Is the warranty transferable?
Most manufacturer warranties are valid only for the original purchaser and are not transferable if the vehicle is sold.
What if my part arrived damaged?
If a part is damaged during shipping, this is not a warranty issue. Please report "Shipping Damage" to us within 48 hours of delivery to initiate a carrier claim.
Do I have to pay for shipping on warranty returns?
The customer is responsible for the shipping costs to send the defective part back for inspection. If the warranty is approved, some manufacturers may cover the cost of shipping the replacement part back to you.